Account Manager

New Business · Providence, Rhode Island
Department New Business
Employment Type Full-Time
Minimum Experience Mid-level


Dedicated digital account management team is seeking a new spirited team member with bright ideas to forge new relationships, expand our client base and increase annual revenue! 

You are an enthusiastic and collaborative problem solver, with a proven record in client management and operating with cross-functional team commitments.  A persuasive and compelling communicator, you relish the opportunity to promote Oomph’s platform capabilities, seek out networking opportunities, embrace outbound strategies, and are motivated by closing new business opportunities and ensuring client satisfaction. 

At Oomph, we’re constantly cultivating an inclusive culture to show up as our whole selves, to do our best work.  As an Account Manager, you can expect to be an advisor and advocate for your own specific set of clients, collaborating closely with team members as you advance deals through all stages of the sales pipeline, meet new opportunities with curiosity and enthusiasm, and seek out new connections through both conventional and creative channels. 

What we’re looking for: 

  • 3 years of successful participation in delivery of digital platforms and projects in an agency setting 
  • Stellar communicator who exudes professional poise and confidence through writing and speaking
  • Authentic relationship-builder focused on proactive and meaningful  touchpoints
  • Continuous and curious learner who stays ahead of key digital industry trends and challenges, and can appreciate and apply their influence to client business strategies
  • Highly driven — consistently exceeds goals and expectations and has the necessary capabilities and grit to compete effectively against competition
  • Superbly organized and detail-oriented with an analytical mindset 
  • Equanimously juggles multiple projects, requests and priorities simultaneously

What would set you apart:

  • Strong understanding of analytics based reporting tools such as Google Analytics
  • Previous experience and results with outbound sales strategies
  • Familiarity, or experience with, technical languages and programs

Important to know:

  • We operate as squads — highly efficient, cross-functional groups dedicated to specific clients
  • We’re aware that with autonomy comes accountability — we honor the freedom of deciding how and when we work by delivering quality on time
  • We are active and enthusiastic contributors to the open source community and seek opportunities to give back
  • We’re anchored in our core values more than words, these are actions, attitudes and a visible reminder of what sets us apart and keeps us going 
  • We recognize work/life has become more of an integration than a balance, and offer flex time to support our team (while extra work is sometimes required, we plan for a 40 hour work week)
  • We’re active learners and strive towards a growth mindset
  • We’re headquartered in Rhode Island, and try to get together in-person annually for our Team Summit (fingers crossed for 2021!)

Other reasons to consider joining us:

  • 12 days of paid time off per year as a new hire
  • 10 paid holidays, plus your birthday off each year (yay, you!)
  • 20 days paid sabbatical after four years
  • Full health, dental and vision coverage 
  • 100% paid short & long term disability and life insurance
  • 401K plan with 4% company match
  • Paid time off for professional development
  • Zero commute, flexibility to work from where you are
  • Paid parental leave
  • Ongoing rewards and recognition

About Oomph:

We’re a leading digital agency specializing in strategy, design and UX, and enterprise web development. Delivering world-class services to ambitious organizations, we’re defined by our unique collaborative approach and our reputation for fostering strong, lasting relationships.

Since 2008, Oomph’s team of engineers, strategists, and designers have brought extensive technical knowledge and a maker’s mindset to every engagement. We have tremendous energy for what we do and it results in combining sophisticated strategy, smart design, and flawless implementation to propel organizations forward.

We are driven.  We are smart.  We are personal.  

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

US work authorization required. Please note that a successful candidate will be subject to a background check, based on requirements of the position.

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  • Location
    Providence, Rhode Island
  • Department
    New Business
  • Employment Type
  • Minimum Experience