UX Architect (mid-level)

Creative · Providence, Rhode Island
Department Creative
Employment Type Full-Time
Minimum Experience Mid-level


The UX and Design team at Oomph is the driving force behind innovative experiences, award-winning interfaces, and clients that say “wow!” As a UX Architect, you will seek and uncover the most pressing problems to solve for our clients' users. You will create delight with solutions that feel simple — even though they might be very complex. You will take great pride in bringing a high level of quality to our clients from many sectors — healthcare, higher education, B2B, and non-profits.

The work is fast-paced and far-reaching, and the UX and Design team works alongside our delivery squads from beginning to end; from kick-off to code. At a small but growing agency like ours, you will have the ability to contribute at all stages of a project. 

As a UX Architect, you can expect to:

  • Plan qualitative and/or quantitative research activities based on business objectives and desired outcomes
  • Create UX deliverables through the translation of requirements and interpretation of ideas — from loose concepts to refined executions 
  • Document multi-screen workflows of proposed features in collaboration with the engineering team
  • Apply usability heuristics, new research, and best practices to address and improve user acceptance of complex workflows
  • Present research and architecture in front of internal teams and clients to explain decisions and concepts in verbal or written form
  • Approach feedback with empathy and help clarify feedback to make next steps clear and actionable
  • Effectively communicate with the engineering team about feature functionality and interactivity
  • Communicate with and contribute to client-facing conversations

Your existing skills and abilities, with room for growth, are

  • Comfort and skill navigating ambiguity
  • Confidence with various research methods, data interpretation, usability design, and multi-screen workflow design
  • Up-to-date knowledge and skillful use of research and design tools — We are an Adobe shop and also use Miro, Optimal Workshop, Airtable, and more as needed
  • Effective time management to balance multiple projects, estimates, and timelines
  • General knowledge of supporting technologies — time-tracking, communication, and project management tools
  • General knowledge of content management systems and engineering terminology (i.e. Content Types, Taxonomy, HTML form fields)
  • Basic knowledge of User Interface (UI) Design best practices, mobile human interface guidelines, and interactivity
  • A proactive desire to find opportunities for growth and innovation — conferences, webinars, learning new tools & methods
  • A growing comfort to positively critique and support other architects or designers on the team and to contribute ideas to UI/UX-centered conversations
  • Adaptive communication; can adjust communication style to support cross-functional collaboration
  • Self-motivated and self-aware; able to get unstuck when uninspired

Important to know:

  • Our team operates as Squads — efficient, cross-functional groups dedicated to specific clients. The UX and Design team is its own squad
  • We’re aware that with autonomy comes accountability — we honor the freedom of deciding how and when we work by delivering quality on time
  • We’re anchored in our  core values — more than words, these are the actions and attitudes that set us apart and keep us going 
  • We recognize work/life has become more of an integration than a balance, and offer flex time to support our team (while extra work is sometimes required, we plan for a 40-hour workweek)
  • We’re active learners and strive towards a growth mindset
  • We’re headquartered in Rhode Island, and try to get together in person annually for our Team Summit (2022 TBD)

Other reasons to join us:

  • 20 days of paid time off per year 
  • PLUS 9 paid holidays, and your birthday (yay, you!)
  • 20 days paid sabbatical after four years
  • Full health, dental, and vision coverage 
  • 100% paid short & long term disability and life insurance
  • 401K plan with 4% company match
  • Paid time for professional development
  • Zero commute — flexibility to work from where you are 
  • Paid parental (maternity and paternity) leave
  • Ongoing rewards and recognition

– – – 

About Oomph:

Oomph is an award-winning digital services firm. Through the creation, implementation, and operation of highly strategic digital platforms, we help companies and brands strengthen their connections to customers, partners, and employees. For 15 years, our team of strategists, creatives, and technologists has been navigating the ever-changing digital landscape to provide innovative solutions that drive business outcomes. 

We are driven.  We are smart.  We are personal.  

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

US work authorization required. Please note that a successful candidate will be subject to a background check, based on the requirements of the position.

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  • Location
    Providence, Rhode Island
  • Department
  • Employment Type
  • Minimum Experience